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File a claim.

Damaged, lost, delayed, or incomplete — tell us what happened. A claims lead reviews inside 24 hours and resolves most cases inside 48.

Shipment

Which shipment.

Tracking code *From the tracking page or your booking confirmation email.

Your email *Where we’ll send the resolution.

Claim type

What happened.

Tell us what happened *

Declared value at booking

Amount claimed

Claim coverage

How fast we move

Acknowledge inside 24 hours
Decide most claims inside 48 hours
Pay approved claims within 5 business days
No third-party adjusters under $20K

File within 7 days of the delivery window.

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