Back to homeLegal · Privacy

Privacy, plainly stated.

What we collect, why, where it lives, and what you can do about it. Last updated April 2026.

The short version:We collect what we need to move your cargo and tell your recipient where it is. We don’t sell your data. We don’t train models on it. EU customers’ data stays in the EU.

What we collect

When you book a shipment, we collect the sender and recipient’s name, email, phone, and address; the package description and value; and any internal notes you choose to add. When you visit our website we collect standard request logs (IP, user agent, page) for thirty days for security and debugging.

Why we collect it

  • To move your cargo and prove it was delivered
  • To notify recipients of pickup, transit, and delivery events
  • To handle customs declarations on international shipments
  • To investigate claims, lost cargo, or disputes
  • To bill you and meet our tax obligations

Where it lives

Production data lives in encrypted databases in the region of the shipment’s origin. EU shipments stay in Frankfurt or Dublin and never leave the EU. US shipments live in Virginia. APAC shipments live in Singapore. Backups are encrypted at rest with AES-256 and stored in the same region.

Who sees it

USPS-S staff who need it to do their jobs (couriers see destination addresses, finance sees billing). Last-mile carriers see the recipient name and address only. Customs brokers see what the destination customs authority requires. We don’t share, sell, or rent your data to anyone else.

What you can do

  • Access — request everything we have on you
  • Correct— fix anything that’s wrong
  • Delete — close your account and remove personal data (we keep shipment records as long as legally required for tax/customs)
  • Export — get a JSON dump of your account data

Email info@usps-s.com — replies within fourteen days, usually faster.

Cookies

The marketing site uses essential cookies for session and preference management. We don’t use third-party advertising trackers. The dashboard uses an authentication session cookie that lasts thirty days.

Changes

When this policy changes materially, we email everyone with an active account thirty days in advance. Minor wording fixes happen without notice but show up in the changelog.